Information Technology Officer
Dangote Group, Sierra Leone

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
Bachelor's Degree
Total Vacancies
1 Job
Posted on
Aug 21, 2021
Last Date
Nov 21, 2021
Location(s)

Job Description

Main Responsibility:

  • Ensure that end users are continually able to carry out organizational tasks by receiving, prioritizing, and actively resolving end user help requests

Duties and Tasks:

  • Report incidents and problems (as required) to the IT Supervisor and keep a log on all activities
  • Perform hands-on fixes at the desktop level, including installing and upgrading software, creating file back-ups, configuring systems and applications
  • Apply diagnostic utilities and access knowledge resources to aid in troubleshooting and incident resolution
  • Perform technical hardware/ software/networking upgrades
  • Continually improve self on all technology (Hardware, Networking and software) used by the Dangote Group, especially end users
  • Monitor the maintenance and update of the configuration management system to track configuration management items (i.e. hardware, software and network).
  • Ensure integrity of Hardware solutions at the plant, in liaison with the Corporate IT team.
  • Provide technical support to end users of DCSL’s IT network infrastructure at the plants.
  • Implement approved frameworks and mechanisms for maximizing network performance and reducing network-associated risks.
  • Liaise with the Corporate IT to implement network control frameworks at DCSL to ensure the integrity of DCSL’s network.
  • Serve as a technical resource and first-level escalation point at DCSL plants for complex network related issues.
  • Perform any other duties as may be assigned by the CFO or other HODs

Requirements

Academic/Professional Qualification:

  • Bachelor’s degree or its equivalent in Computer Science or related discipline.
  • Relevant Professional Certification is required.

Work Experience

  • Minimum of 3-years relevant work experience Cement industry knowledge may be an added advantage.
  • Good working knowledge of IT networking solutions.
  • Working knowledge of Cisco routers and switches.
  • Working knowledge of network management and security systems.
  • Working knowledge of remote access solution and proxies.
  • Good knowledge of TCP/IP protocol.
  • Good problem solving and analytical skills.
  • Good interpersonal and communication skills.
  • Good organisational skills.

Benefits

  • Private Health Insurance
  • Paid Time Off
  • Training amp; Development

Job Specification

Dangote Group

Information Technology and Services - Abuja, Nigeria